At 98pak, responsible gaming is not a footnote — it is built into every layer of the platform. We want every player in Pakistan to enjoy the experience safely, within their means, and in control.
Play Smart. Stay in Control.
Everything you need to know about responsible gaming on 98pak
Gaming — whether that is cricket betting on PSL matches, spinning slots, or playing Andar Bahar in the live casino — is meant to be an enjoyable pastime. At 98pak, we believe that entertainment and safety are not in conflict. They go together. That is why 98pak has invested in a comprehensive responsible gaming framework that gives Pakistani players real, practical tools to stay in control of their gaming activity.
The reality is that a small number of people find it difficult to manage their gambling. The warning signs can be subtle at first — spending more than intended, chasing losses, or feeling anxious when not playing. 98pak's responsible gaming programme is designed to catch these signals early and offer genuine support before problems escalate. Whether you are a casual player placing a Rs 500 bet on a Test match from Lahore or a regular casino player in Karachi, these tools are available to every 98pak account holder, no questions asked.
The 98+ age restriction is strictly enforced at registration using mobile number verification and, where required, CNIC documentation. No player under the age of 18 may use the 98pak platform. If you are a parent or guardian concerned about a young person's access, contact 98pak support immediately — accounts will be reviewed and closed if underage use is confirmed.
Warning Signs of Problem Gambling
Spending more than you can afford to lose
Borrowing money to fund gaming activity
Chasing losses — betting more to recover what was lost
Neglecting family, work, or studies due to gambling
Feeling anxious, irritable, or restless when not playing
Hiding gaming activity from family or friends
If any of these apply to you, please use the tools below or contact 98pak support immediately.
98pak Responsible Gaming Tools
All tools are available free of charge to every 98pak account holder
Set daily, weekly, or monthly PKR deposit caps on your 98pak account. Once set, limits take effect immediately. Increasing a limit requires a 7-day cooling-off period.
Set a maximum session duration. When the limit is reached, you will be automatically logged out of the 98pak platform, regardless of game activity.
Configure periodic pop-up reminders showing how long you have been playing and your net session result. Available in 15, 30, or 60-minute intervals.
Take a short break from 98pak without permanently closing your account. Cooling-off periods of 24 hours, 7 days, or 30 days are available instantly via account settings.
Request permanent self-exclusion at any time. Your 98pak account will be frozen, all marketing will stop, and re-registration during the exclusion period is blocked.
Cap the amount you can lose in a set period. When your loss limit is reached, further bets will be blocked until the limit period resets or you contact support to review.
How to Self-Exclude on 98pak
A permanent self-exclusion can be activated in three ways
Log in to your 98pak account → go to Account Settings → Responsible Gaming → Self-Exclusion → select duration (minimum 6 months or permanent) → confirm. Takes effect within 24 hours.
Open 24/7 live chat on the 98pak platform and inform the support agent you wish to self-exclude. Provide your registered mobile number and confirm the request. The agent will process it immediately.
Send an email with subject line "Self-Exclusion Request" to [email protected]. Include your full name and registered mobile number. 98pak will process the request within 24 hours and send confirmation.
Once active, your account is frozen. You will not receive any promotional emails or SMS from 98pak. If you attempt to re-register during the exclusion period, 98pak will close the new account and return any deposited funds. Self-exclusion is a serious commitment and 98pak takes its enforcement seriously.
Quick Self-Assessment
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using 98pak's responsible gaming tools or taking a break.
If two or more of these apply, please use the tools on this page or contact 98pak support for assistance. You are not alone, and help is available.
98pak enforces an absolute minimum age of 18 years for all players on its platform. This is not a formality — it is a firm requirement applied at registration via mobile number verification and enforced through ongoing account monitoring.
Where there is reasonable doubt about a player's age — for example, where the account profile is inconsistent with stated date of birth — 98pak will suspend the account and request CNIC verification before permitting any further activity. Accounts confirmed to belong to underage individuals will be permanently closed and any deposits returned.
Parents and guardians: If you believe an underage person in your household has accessed the 98pak platform, contact support immediately via live chat or at [email protected]. We will act swiftly.
Our Commitment to Pakistani Players
What 98pak pledges to every player on the platform
98pak is committed to maintaining a gaming environment where Pakistani players — from Rawalpindi to Karachi, from seasoned bettors to first-time casino visitors — can play with confidence. That commitment takes several concrete forms.
Firstly, 98pak does not target advertising at vulnerable individuals or those who have previously self-excluded. Players who activate cooling-off or self-exclusion periods are immediately removed from all marketing lists. No promotional SMS, email, or app notification will be sent during any active restriction period.
Secondly, 98pak trains its support team to identify potential problem gambling indicators during player interactions. Agents are equipped to offer responsible gaming guidance, refer players to the tools on this page, or escalate concerns to the responsible gaming team internally.
Thirdly, 98pak maintains a dedicated responsible gaming review process for accounts that display patterns associated with problem gambling — such as extended single sessions, rapid bet escalation, or unusual deposit frequency. Where such patterns are identified, 98pak may proactively reach out to the player with resources and tool suggestions.
Finally, 98pak recognises that responsible gaming is a shared responsibility. Players who engage honestly with the tools available, set sensible limits, and treat gaming as entertainment rather than income will have the best experience on the 98pak platform.
Set your deposit limits, enable session reminders, or simply sign in and enjoy cricket betting, live casino and slots in PKR — always in control. 18+ only.